This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Title
Last updated: April 2026
1. Information We Collect
2. How We Use Your Information
3. Your Pet Photo
4. Data Storage & Security
5. Your Rights
6. Cookies
1. information we collect
When you place an order with Pawtrait, we collect the information necessary to process and fulfil your order. This includes your name, email address, delivery address, phone number, and the pet photo you upload for engraving.
2. how we use your information
Your personal information is used solely for the following purposes:
1) Processing and fulfilling your order 2) Communicating with you about your order status 3)Handling any after-sales support or queries 4)Sending you updates or promotions (only if you have opted in)
3. your pet photo
The photo you submit is used exclusively to create your personalised engraving. We will not use your pet's photo in any marketing, social media, or promotional material without your explicit written consent.
We will always ask for your permission separately before using any photo or image of your pet for our marketing purposes.
4. data storage & security
We take reasonable steps to protect your personal data from unauthorised access or disclosure. Your order information is stored securely and is not sold or shared with third parties, except where necessary to fulfil your order (e.g. delivery partners).
5. your rights
You have the right to access, correct, or request deletion of your personal data at any time. To make such a request, please contact us directly and we will respond promptly.
6. cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You may choose to disable cookies through your browser settings at any time.
